Privacy Policy
Tripsmarter- Global Privacy Policy
Last updated: January 23, 2020
Tripsmarter LLC and affiliate entities (together TRIPSMARTER) specialize in managing business travel, meetings and events, and related products and services around the world for companies of all sizes as well as government institutions and non-governmental organizations.
TRIPSMARTER is committed to respecting your privacy through appropriate protection and management of the personal information collected from our corporate clients and their employees, contractors, or guests.
This Global Privacy Policy and Notice describe the personal information we collect, and how we use and share it, in the context of the provision of our services.
Why do we collect personal information?
TRIPSMARTER collects personal information from its corporate clients, their employees, contractors, or guests (“travelers and attendees”) for the performance of its commercial agreements and to facilitate travel, hospitality, meetings, and events for:
the management of travel, transportation, and hospitality reservations and bookings;
the provision of visa application assistance;
the management of meetings and events reservations and bookings;
the provision of meeting badges, stationary, catering, and audio-visual services;
the reporting of corporate client’s travel policy compliance and travel expenses;
the provision of corporate client’s travel spending and budget analysis;
quality assurance and training purposes;
the prevention and detection of fraud;
the performance of sanctions screening in order to comply with international regulations;
the management of corporate client relationships, account administration and reconciliation, and corporate client invoicing;
the communication of travel information including itineraries, safety alerts, fare optimization, and related help desk support;
the communication of satisfaction surveys.
We may also collect contact information to communicate information on TRIPSMARTER products and services as well as process information for internal aggregated statistics on the market and corporate client account analysis and business forecasting, on the basis of our legitimate interests.
What personal information do we collect?
We may collect your name, surname, phone number, email and address, country of residence, company name, job title, employee identification number, Internet Protocol address, gender, date and place of birth, payment card information, travel preferences where expressed such as seat, meal, smoking, special assistance services (which may reveal religious beliefs and data concerning health, known as special categories of personal data under European data protection laws), government-issued photo identification documents (passport and identity card), visa details, emergency contact information, ticket number, and itinerary details, fare information, frequent flyer information, loyalty card information, information related to traveler requests, audio recordings, to fulfill the purposes listed above in the context of the performance of our business activities.
How do we collect your personal information?
Upon the conclusion of the commercial terms of the agreement, TRIPSMARTER will collect personal information from our corporate clients about the travelers they wish us to service. Online ‘Traveler Profiles’ will be populated with such information using TRIPSMARTER’s proprietary tool where further personal information (such as preferences described above) may be entered upon account activation by the travelers themselves or their travel arranger using either our online tools or other communication channels. In cases where special categories of personal data are collected, the processing is performed upon prior consent notice. Traveler profile information may also be received from an online booking tool service provider if requested by a corporate client.
When organizing meetings and events, TRIPSMARTER may receive personal information (name, surname, contact details, and country of residence) about attendees from our corporate clients. TRIPSMARTER may also receive such personal information through online booking service providers contracted by TRIPSMARTER.
With whom do we share your personal information?
In order to fulfill our business purposes; i.e. arrange and manage your travel and hospitality bookings, and in line with travel industry practices, TRIPSMARTER may need to share your personal information with third-party service providers listed below:
Travel vendors (airlines, hotels, car rental companies, transportation companies);
General Distribution Systems (GDS), which are computerized reservation systems holding real-time inventory (on airlines, hotels, car rental companies, etc.) to enable reservation transactions between travel management companies and travel vendors;
Online Booking Tools, which are online portals displaying airlines and hotels to enable bookings;
Safety and security service providers;
Card payment companies;
From time to time, governmental bodies are in accordance with applicable laws.
In order to fulfill our business purposes i.e. arrange and manage your meetings and events bookings, and in line with industry practices, TRIPSMARTER needs to share your personal information with third-party service providers listed below:
Travel vendors (airlines, hotels, car rental companies, transportation companies);
Providers of conference badges and stationary;
Providers of catering services;
Providers of audio-visual services.
Our corporate clients also may request us to share traveler or attendee information with designated third parties of their choice, in connection with the products and services we provide.
Furthermore, TRIPSMARTER uses third-party sub-contractors for the management of its information technology tools and platforms. Such subcontractors may access your personal data but only for, on behalf of, and under the instructions of TRIPSMARTER, and are required to adhere to TRIPSMARTER policies, procedures, and processes and to comply with applicable privacy laws.
TRIPSMARTER also reserves the right to disclose your personal data if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with applicable law.
In accordance with the California Consumer Privacy Act, for the preceding twelve (12) months, TRIPSMARTER has not sold any personal information.
Do we transfer your personal data outside of your country of residence?
Given the international nature of TRIPSMARTER services, personal data transfers need to be made both internally within the TRIPSMARTER group, its affiliates, and joint ventures, and externally to its global partner network, and other third-party providers (described above).
Where your personal data is transferred to a country that is not governed by a data protection law affording a similar level of data protection than that in force in your country of residence, or to which no adequacy decision has been issued by the relevant European Commission, TRIPSMARTER has taken steps to ensure an adequate level of protection of the transferred data in the country of transfer by entering into appropriate data transfer agreements based on the European Standard Contractual Clauses (also known as European Model Clauses) issued by the European Commission. This enables the safeguarding of your information in the overseas country, and in accordance with applicable laws.
How do we ensure your personal data is safe?
We continuously implement and maintain administrative, organizational, technical, and physical security measures to ensure the confidentiality, integrity, availability, and resilience of our systems that process your personal data.
How long do we retain your personal data?
We will retain your personal data for a period not exceeding that required for the purposes for which they were collected, notably to fulfill our commercial agreements, provide our services, respond to inquiries on travel history and other business activities, comply with our legal obligations such as financial reporting and with limits prescribed by applicable regulations, and to preserve evidence for the management of disputes, claims or litigation.
Compliance with this Policy and data protection laws
TRIPSMARTER is committed to complying with both this Global Privacy Policy and Notice and applicable data protection and privacy laws including but not limited to:
The European General Data Protection Regulation (EU) 2016/679 (‘GDPR’);
The California Consumer Privacy Act of 2018 (‘CCPA’ taking effect on 1 January 2020);
Brazilian Law No 13.709 of 14 August 2018 Provides for the Protection of Personal Data and Amends the Federal Law No 12.965 of 23 April 2014 (‘LGPD’ taking effect in early 2020);
The Australian Privacy Act 1988 (No. 119, 1988 as amended);
The Singaporean Personal Data Protection Act of 2012 (No. 26 of 2012); and
The Chinese Cybersecurity Law of 2016, effective 2017 ('the Cybersecurity Law').
Direct-Marketing Data Protection Notice
We may use your personal contact information (name, surname, email, company name, job title, and country of residence) to send you direct marketing communications. Where you receive direct-marketing communication from us, it is either because you or your company on your behalf have requested such communication, or because we believe the communication is of interest to you or your company based on the services we provide to you and your company. In some cases, we will have collected your contact details from publicly available sources or through a third party with whom you or your company on your behalf have agreed onward sharing.
When you visit TRIPSMARTER websites, you can always elect not to provide us with your contact information. You can still visit most of TRIPSMARTER’s web pages but may be unable to receive our newsletters, to download white papers, or be sent information on specific products and services or invitations to events, which necessarily require us to interact with you.
We rely on our legitimate interests to keep you informed on our products and services. However, if you no longer wish to receive direct marketing communications, you can click on the ‘unsubscribe’ link at the bottom of the communication. In this case, your contact details will no longer be used in that regard.
Where we engage third-party sub-contractors to manage our marketing campaigns, they do so on our behalf and under our instructions, and we ensure they commit to complying with our policies and applicable privacy laws and do not use your data for any other purposes.
TRIPSMARTER shall retain your information so long as you wish to keep receiving our direct-marketing communications and/or to comply with legal obligations, a Court order, or regulatory requirements, and to fulfill your request to ‘unsubscribe’ from marketing communications.
Your Rights
You are entitled to several rights in relation to your personal data under applicable data protection laws. Please note these may vary depending on your country of residence. You have a right to access and rectify the personal data TRIPSMARTER processes about you. Where pertinent and upon legitimate grounds, you also have a right to erasure (right to be forgotten) of your personal information. Depending on your country of residence, where relevant and upon legitimate grounds, you may also have a right to restrict and object to, the processing of your personal information, and also a right to data portability.
If you wish to exercise your rights, please contact us at info@tripsmarter.biz.
Contact Information
To contact TRIPSMARTER with questions or issues about this Global Privacy Policy, please use info@tripsmarter.biz. Depending on your country of residence, you may also have a right to lodge a complaint with your local supervisory data protection authority.
This policy is subject to change.
Tripsmarter- Terms and Conditions
Last updated: January 23, 2020
https://www.termsfeed.com/terms-conditions/1011840551009031d70da97535fe90bc
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tripsmarter, ​801 Brickell Ave, Ste 900, Miami, FL 33131.
Country refers to Florida, United States
Service refers to the Website.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
Website refers to Tripsmarter, accessible from www.tripsmarter.biz
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us at: info@tripsmarter.biz
Terms and Conditions of www.tripsmarter.biz